• How long will it take you to create my new resume?
Creating the perfect resume and cover letter is a process that cannot be rushed. Unfortunately we are not a rush service and depending on our workload, completion from start to end generally takes approximately 2 to 4 weeks after your initial consultation. Completion time can vary depending on complexity and workload and is an estimate only.
• Do you offer an express service?
Where possible, we will try our best to meet deadlines you may have, however we will not compromise our work to do this or push you ahead of our other clients. In these cases, an express service fee may apply.
• How much do you charge for your services?
Our prices are very competitive given the many hours of work that are involved in creating the perfect, compelling resume. Sure, there are cheaper providers out there, but you tend to get what you pay for. Further information on our resume packages and prices can be seen here.
• Can I meet you in person and will it cost me extra?
Alpha Resumes pride ourselves on providing a highly personalised service and we are one of the only providers who will happily meet with you face-to-face at no extra charge. We have offices in Caulfield North or in the Melbourne CBD and are flexible in accommodating after-hours appointments.
• Do I need to meet with you in person, or is a phone consultation OK?
It is completely up to you. Whether we meet in person or interact via phone and email, you will receive a comprehensive consultation and perfect, customised documents at the end of the process.
• How can I pay for my resume?
We accept cash at your appointment, or you can also make payment via direct deposit into our bank account. Upon request, we can also accommodate PayPal payments to enable you to use a Credit Card, however a service fee may apply. Payment is politely requested prior to any works commencing on your resume.
• Do you offer a free consultation or resume review?
We are happy to review your existing resume at no charge and provide you with a brief critique via phone. Should you wish to engage our services, we will then completely re-write your resume and cover letter to ensure the best possible result.
• Can you send me a sample of your resumes so I can take a look?
For privacy reasons and to protect our work from plagiarism, we are not able to send through samples of our completed work. We will however, happily show you examples and different designs during your consultation to ensure you are completely happy and know exactly what to expect at the end of the process.
• Have you got experience in my industry?
Over the years, Jon and his co-writers have produced hundreds of resumes across a myriad of different industries, so chances are that we have helped individuals just like yourself. Furthermore, we carry out a comprehensive interview and conduct extensive research into every single resume we write to ensure nothing is missed.
• How do I receive my completed documents?
Today, we live in a digital world so you will receive electronic versions of all documents. We will provide you with completed versions in both "Word" and "PDF" formats to enable easy viewing and editing of your documents. We can also arrange professional printing and binding upon request, however this is rarely necessary nowadays.
• Can I get edits down the track if required?
We are happy to provide you with editing or revision services on your new resume immediately after completion, until you are completely happy with the result. After initial completion and sign-off, if you require changes down the track, these can also be arranged for a small fee, based on the work required.